(From Talent Management) — Scottrade is remarkably lean as brokerage firms go, with just three to five people working in each of its 450-plus branches nationwide — 3,200 employees total — and plans to reach its 500th branch this year. As such, its talent management strategy must be targeted, fast-paced and able to easily reach its widely distributed and growing workforce. When the company was founded 30 years ago, however, it had no talent management strategy whatsoever, and this remained the case for the first 18 years of its existence. “We started as a small company; I actually was about the fourth employee here,” said Jane Wulf, Scottrade’s chief administrative officer, who is responsible for its HR, training, branch development and national service center. “We had no training department — people would sit with someone and learn that job — and as we evolved, we had to grow a training department. It’s only about 12 years old currently.” Wulf spoke with Talent Management magazine about how Scottrade’s approach has taken shape. Read more.

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Cornering the Market on Talent