Training workers to leave for a better job
Posted on June 1st, 2010 in Unemployment News | Comments Off
NEW YORK (CNNMoney.com) — After 12 years on the job, Derek Christian tired of selling cleaning supplies at Procter & Gamble and yearned to become an entrepreneur. So in 2007, he acquired My Maid Service, a cleaning company in Lebanon, Ohio, that catered to the needs of an affluent clientele in Cincinnati. The company already had healthy sales of $260,000 a year. But Christian quickly zoomed in on the major obstacle holding back higher revenue: staff turnover. No one grows up wanting to clean houses for a living. My Maid Service’s employees lasted an average of just four months each. That led to customer dissatisfaction, since clients didn’t want a changing cast of cleaners entrusted with their house keys. The turnover rate that first year was 300%, forcing Christian to spend most of his time hiring and training staff. Pay hikes alone didn’t seem to be enough to keep staffers with the company. So Christian brought in a consultant, who helped him come up with an unusual solution: My Maid Service would pay to train its employees for new jobs. Read more.
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Training workers to leave for a better job